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      Terms & Conditions

      Certification Requirements for Divers
 

      All customers booking to dive with Dive Lord Howe must show proof of certification (through their relevant training agency) to the minimum level required before they are able to dive with Dive Lord Howe. If you are unable to provide proof of certification you will not be able to dive and may forfeit all monies paid. The information provided here is to assess your ability to dive with us. We have a duty of care to ensure that your dive experience is enjoyable and safe. 

      This excludes non certified divers wishing to partake in an Introductory Dive or Open Water Course with a PADI Professional.

      Booking Cancellations/Amendments - Terms and Conditions

      When booking online, there is a booking fee incurred which is charged by our third party online booking engine. If you do not wish to incur this fee, please contact us via phone or email to book your tours directly.

      When paying at Dive Lord Howe with VISA or Mastercard, a surcharge applies. We do not accept AMEX at the Dive Lord Howe dive shop.

      All customers participating in diving activities must complete the standard PADI release forms issued by Dive Lord Howe.

      By booking, you acknowledge and accept the following Terms and Conditions:

      • Cancellations made 14 days or more prior to the scheduled activity are eligible for a 50% refund of the total booking amount.

      • Cancellations made within 14 days of the booking are non-refundable.

      • PADI tuition fees will be fully refunded only if your PADI eLearning has not been redeemed.

      • In the event you cancel your scheduled dives, store credit may be offered at the discretion of Dive Lord Howe for use on future diving, snorkelling, or equipment hire.

      • Date changes are permitted free of charge, subject to availability and weather conditions, and at the discretion of Dive Lord Howe.

      • Dive Lord Howe reserves the right to change pricing or payment terms at any time prior to a confirmed booking.

      • In the event a vessel is unavailable or weather conditions are unsuitable for boating activities, alternate arrangements will be offered.

      • If diving is cancelled due to inclement weather, guests will be offered either a store credit or a refund.

      Insurance claim letters are available upon request. We strongly recommend taking out comprehensive travel insurance.

      Liability Release and Waiver


      Please read the following. By continuing with the Internet booking you accept the terms stated below;
 In consideration of Dive Lord Howe, permitting me to participate in scuba diving, snorkelling and any other water sport activity (including instruction in any of these activities whether in or out of the water or on any vessel) (collectively or severally referred to as 'Activities') I agree as follows.
 Express Acceptance of Risk 
1.1 I confirm that the answers I have provided in this form are true and correct and that Dive Lord Howe has relied on these answers in allowing me to participate in the activities.
1.2 I personally and voluntarily assume all the risk for any harm, trauma, injury or damage that I may suffer to my person or my property whether foreseen or unforeseen in connection with the activities. 
1.3 I certify that I have been advised of the inherent risks associated with the activities and I voluntarily choose to participate in the activities fully accepting that such risks, should they arise, may cause injury, death or property damage and in particular I acknowledge I have been advised that:
 1.3.1 Diving with compressed air involves certain risks such as decompression illness; embolism, other hyperbaric injuries and such injuries may result in death or serious incapacity. 
1.3.2 The injuries of the type referred to in clause 1.3.1 may require treatment in a recompression chamber or other medical facility.
 1.3.3 The activities may be conducted at a location that is remote either in time and/or distance from a medical facility.
 1.3.4 Scuba diving and snorkeling are physically demanding activities that may cause personal injury, trauma, or death.
 1.3.5 Scuba diving involves the use of equipment that may malfunction giving rise to the risk of injury, trauma, or death.
 1.3.6 Snorkeling and scuba diving may involve exposure to the elements such as, storms, wind, tide and naturally occurring events, as well as harmful marine life.
 Release Discharge & Indemnity 
2.1 I unconditionally release and discharge Dive Lord Howe, from all liabilities, claims and causes of action that may occur from any act, omission, default, failure or error on the part of Dive Lord Howe, (including any negligent act, omission, default, failure or error) occurring wholly or partially during the course of the activities.
Indemnity 
3.1 I agree to indemnify and keep indemnified Dive Lord Howe from any liability, claim or cause of action that may be brought against Dive Lord Howe, as a result of or in connection with any act, omission, default, failure or error on the part of Dive Lord Howe (including any negligent act, omission, default, failure or error on the part of Dive Lord Howe occurring wholly or partially during the course of the activities). 
3.2 I agree that Dive Lord Howe will not be liable for and waive any right to claim any loss or damage, personal injury, death, economic loss or consequential loss whether in tort, in contract, under statute or otherwise, for any default, failure, negligence or error on the part of Dive Lord Howe. 
3.3 If despite these terms, it is found that Dive Lord Howe, is liable to compensate me then such liability is limited to the cost of providing the services in respect of which the liability arises. 
Parent Guardian Undertaking
 4.1 Where this form is signed by the parent or guardian of a minor (being a person under the age of 18 years), then the parent or guardian warrants that the information contained in this form is true and correct and personally covenants in the terms of this waiver, release and indemnity.
 Statement of Understanding
 5.1 I acknowledge that I have read and understood the matters set out in the above document.
 5.2 I acknowledge that the conditions set out in this document are contractual in nature, are intended to have legal effect and are not merely a warning or recital.
 5.3 I have agreed to this document of my own free will and without representation or inducement by Dive Lord Howe, it's agents or employees.

      Purchasing Retail

      Additional charges may be incurred if shipping outside of Australia.

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